The PANIC response Master PlanBaseCoreSmartUltimate
Break / Fix AssistanceIt used to work and now it's broken? Sure, we can help you!üüüü
Remote SupportInstantly fixing your problems remotely over the Internetüüüü
Software and Network TroubleshootingRemoving the frustration and time wasted when it's just not working rightüüüü
On-Site AssistanceIf it can't be fixed remotely, we'll come and do it onsite.üüüü
Preventative Monitoring ServiceWe monitor your computers and check they are safe to work with before you start each dayüüüü
Dedicated engineer as first point of contactInstant response and immediate action on the end of the phoneüüüü
Hardware and software procurementSaving you time to get you the right equipment with the right specifications at the right price üüüü
Server and Hosted Service AdministrationImplementing necessary changes and bringing new staff into the fold smoothly and efficientlyûüüü
Internet Traffic ManagementBandwidth is balanced and prioritised so that all your users benefitûüüü
Multi-Site NetworkingProductive teams across all sites using the latest versions of documents seamlessly with head officeûüüü
Scheduled Maintenance PlanRegular visits by our engineers to ensure your IT is in top conditionûüüü
Software ManagementSoftware installation, updates and upgrades keeping it reliable and secureûüüü
Basic TrainingGetting your staff up to speed on the software you have invested in for themûüüü
Bespoke IT consultancyA dedicated IT expert for advice from somebody who already understands your businessûüüü
Desk Moves and Simple RecablingTo get you fully operational again with the minimum of downtimeûüüü
Office MovesFrom planning to completion with engineers that know your setup for a stress-free moveûûüü
Hardware Installation and ConfigurationGetting your new equipment up and running with the minimum of fussûûüü
Server MigrationImplementing the switchover while ensuring you can keep on workingûûüü
Regular IT Strategy ReviewsMaking sure that your IT is relevant and adds value directly to your businessûûüü
Preferential pricing on replacement hardware/suppliesWe look after our preferred clients and reduce our margin on supplies by 75%ûûüü
IT Budget PlanningHaving an "insourced" IT manager to plan and make procurement decisions within an agreed budgetûûûü
Adjustments to cabling infrastructure ûûûDiscounted
Programming ûûûDiscounted
Minimum Term (Months)12121236